At Genie Autocare, we are committed to delivering high-quality car and bike washing services and products. Please review our Return Policy outlined below:

Return Policy:

1. Service Guarantee: We prioritize customer satisfaction and strive to provide exceptional service. If you encounter any issues or are dissatisfied with the service provided by Genie Autocare, please contact us immediately. We will make every effort to address your concerns and rectify any service-related issues.

2. Return Eligibility (Products): Genie Autocare may offer select products, such as cleaning solutions or accessories, for sale. In the event of a return:

   • Products must be unused, in their original packaging, and accompanied by proof of purchase.
   • Returns must be initiated within 14 days of the purchase date.
   • Customers may be eligible for an exchange or store credit, subject to inspection and approval by our team.

3. Return Process (Products):

   • Contact our customer service team to initiate the return process.
   • Provide details such as the product description, date of purchase, and reason for the return.
   • Follow the instructions provided by our team for the return shipment or drop-off.

4. Return Authorization: Genie Autocare reserves the right to refuse returns that do not meet the outlined criteria or those received beyond the stipulated return window.

Note:

• No Refund Policy: Please note that Genie Autocare does not offer refunds for services rendered. Once a service has been completed, payment for that service is considered final. We encourage customers to communicate any concerns or specific requirements before service commencement to ensure satisfaction.

• Any damages to vehicles post-service or due to the use of Genie Autocare products should be reported immediately for assessment and resolution.

• Our policies are subject to change or modification without prior notice. Please refer to the most recent version available on our website or contact customer service for updated information.

For any inquiries or to initiate a return for products sold by Genie Autocare, please contact our customer service team at +91-9403891568.

Thank you for choosing Genie Autocare. We appreciate your business and are dedicated to providing you with exceptional service and products.